Privacy policy.

LOVELEA’S CARPET CARE PRIVACY POLICY

Last updated: February 8, 2024

1. INTRODUCTION

This website, https://www.loveleacarpetcare.com/, (collectively, the “Site”) is operated by Lovelea’s Carpet Care, LLC.,  (“We” or “Us”).

Lovelea’s Carpet Care, LLC., is committed to protecting your privacy online. By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy

2. UPDATES TO THIS PRIVACY POLICY

Please review this privacy policy periodically because we modify it from time to time. Please take a look at the “LAST UPDATED” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site. 

Each time you visit this Site or provide us with information through the Site, by doing so you are accepting practices described in the Privacy Policy in effect at that time

3. YOUR PERSONAL INFORMATION

“Personal Information” is information that identifies you as an individual, such as:

  1. Name

  2. Postal address

  3. Telephone number

  4. Email address

4. HOW WE USE PERSONAL INFORMATION

We may use Personal Information:

  1. To respond to your inquiries and fulfill your requests, such as to send you updates by e-mail. (For information about how to unsubscribe from certain e-mails, please see the “Choices and Access” section below.)

  2. To send you important information regarding the Site, changes to our terms, conditions, and policies and/or other administrative information.

  3. For our business purposes, such as data analysis, enhancing our website, improving our services, determining the effectiveness of our marketing campaigns.

5. HOW PERSONAL INFORMATION IS DISCLOSED

Please note that any information and materials that you post or disclose through these services may be published on the Site and may become public information that is available to visitors to the Site and members of the general public. 

  1. To our third-party service providers who provide services such as website hosting, data analysis, infrastructure provision, IT services, customer service, email delivery services, auditing services and other similar services to enable them to provide services.

  2. To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in connection with any bankruptcy or similar proceedings).

  3. As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

6. OTHER INFORMATION WE COLLECT

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:

  1. Browser information

  2. Server log files

  3. Information collected through cookies, pixel tags and other technologies

  4. Demographic information and other information provided by you

  5. Aggregated information

7. HOW WE COLLECT OTHER INFORMATION

We and our third party service providers may collect Other Information in a variety of ways, including:

  1. Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version.

  2. Through server log files: An Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. We use IP addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site.

  3. Using cookies: Cookies allow a web server to transfer data to a computer for record keeping and other purposes. We and our service providers use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of the Site, as well as for online tracking purposes. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. 

To learn more about cookies, please visit http://www.allaboutcookies.org/. If you choose to decline cookies, some or all of the features and functionality of the Site may not be available to you.

  1. Using embedded images, pixel tags and other similar technologies: We may use embedded images or pixel tags (also known as web beacons and clear GIFs) in connection with some Site pages and email messages to, among other things, track the actions of Site users and email recipients, measure the success of our marketing campaigns and compile statistics about Site usage and response rates. URLs contained in emails contain an ID that enables us to identify Site users who take an action using a page from the Site, and we may use these URLs to simplify the process of signing petitions and completing surveys. 

We may occasionally present a shortened URL that references a longer URL that contains an ID. We do this to simplify the display, to prevent links from becoming broken when copied, and to ensure compatibility with email programs that do not handle long URLs. When a shortened URL is displayed in an email, you will see the full URL in the browser’s address bar when you access the page.

  1. From you: We may collect demographic information such as your location, as well as other information, such as your preferred means of communication, when you voluntarily provide this information to us. Unless combined with Personal Information, this information does not personally identify you or any other user of the Site.

By aggregating information: We may aggregate Personal Information so that the end-product does not personally identify you or any other user of the Site, for example, by using Personal Information to calculate the percentage of our users who have a particular telephone area code. Aggregated Personal Information does not personally identify you or any other user of the Site.

8. HOW WE USE AND DISCLOSE OTHER INFORMATION

Because Other Information does not personally identify you, we may use and disclose Other Information for any purpose. For example, we may analyze aggregated information from Site users and their actions for research related to improving our impact.

In some instances, we may combine Other Information with Personal Information (such as combining your name with your zip code). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.

9. SECURITY

We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the issue by contacting us in accordance with the “Contacting Us” section below. 

10. YOUR CHOICES REGARDING OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

We give you many choices regarding our use and disclosure of your Personal Information. You may opt out from:

  1. Receiving campaign or marketing-related emails from us: If you no longer want to receive campaign or marketing-related emails from us on a going-forward basis, you may do so by emailing contact@loveleacarpetcare.com.

  2. Receiving campaign or marketing-related telephone calls from us. If you do not with so receive campaign or marketing-related telephone calls from us on a going-forward basis, you may opt out of receiving campaign related telephone calls by contacting us by emailing contact@loveleacarpetcare.com.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your Personal Information from the databases of our affiliates or unaffiliated third parties with which we have already shared your Personal Information (i.e., to which we have already provided your Personal Information as of the date that we implement your opt out request). 

Please also note that if you do opt out of receiving marketing-related messages from us, we may still send important administrative messages to you, and you cannot opt out from receiving administrative messages.

11. HOW YOU MAY ACCESS OR CHANGE YOUR PERSONAL INFORMATION

If you would like to review or update your Personal Information that has been previously provided to us, you may contact us by contact@loveleacarpetcare.com.

In your request, please make clear what information you would like to have changed. We will try to comply with your request as soon as reasonably practicable. We are not responsible for changing information from the databases of third parties with whom we have already shared your Personal Information

12. THIRD-PARTY SITES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which this Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by us or by our affiliates.

13. USE OF SITE BY MINORS

The Site and Services are not directed or intended for children under 13 years of age. We do not knowingly collect Personal Information from individuals under 13 years of age. If you are under 13 years of age, you should not register or provide Personal Information on the Site or through the Services. If you are the parent or guardian of a child whom you believe has disclosed Personal Information to Us, please contact Us at contact@loveleacarpetcare.com so that We may delete and remove such child's information from the Site’s systems.

14. CONTACTING US

If you have any questions about this Privacy Policy, please contact us by emailing contact@loveleacarpetcare.com.